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Ebook Tourism: A modern synthesis - Part 1
Part 1 of ebook "Tourism: A modern synthesis" provide readers with content about: understanding tourism demand; the historical development of tourism; understanding tourism as a business; tourism supply issues; travel and tourism intermediaries; managing tourism operations; human resource management in tourism; financing tourism operations;...
237 p hbu 26/02/2023 53 9
Từ khóa: Tourism: A modern synthesis, Tourism industry, Tourism demand, Tourist motivation, Tourism accommodation, Managing tourism operations, Financing tourism operations
Ebook Vietnam tourism occupational standards: Hotel management
VTOS development methodology; VTOS levels and qualifications; VTOS competency units; conduct a staff performance review; deliver a group training session; prepare and analyse financial statements and reports; manage front office operations; handle staff grievances and resolve problems; procure products or services...
104 p hbu 22/08/2022 155 45
Từ khóa: Hotel management, Vietnam tourism occupational standards, Vietnam tourism occupational, VTOS development methodology, Prepare and analyse financial statements, Manage front office operations
Ebook Vietnam tourism occupational standards: Housekeeping operations
VTOS development methodology; VTOS levels and qualifications; VTOS competency units; arrange trolley and equipment; deliver a group training session; manage incidents and emergencies; identify staff development needs; handle staff grievances and resolve problems; implement occupational health and safety practices...
173 p hbu 22/08/2022 144 41
Từ khóa: Housekeeping operations, Vietnam tourism occupational standards, Vietnam tourism occupational, Arrange trolley and equipment, Manage incidents, Identify staff development needs
Ebook Vietnam homestay operations manual
The Vietnam Homestay Operations Manual has been designed as a compendium to the homestay operator training material developed by the EU-funded High Impact Tourism Training Programme for the Informal Sector (HITT) Vietnam supported by the EU-funded Environmentally and Socially Responsible Tourism Programme (ESRT). The manual provides an overview of the key topics from the HITT homestay operator training course including basic hospitality skills...
20 p hbu 21/04/2018 322 32
Từ khóa: Vietnam homestay operations manual, Homestays in Vietnam, Tourism in Vietnam, Customer service, Maximising sales, Managing money
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